Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • PN

    “Jeff at Pioneer Insurance has been with us & we with him since 2003 when we began the transition into our home in WV and bundled our vehicles for insurance coverage. The service is consistent, prompt, trustworthy and pleasant. We highly recommend!”

  • DH

    “Shelly has helped me many times, she understands the clients needs!!”

  • CB

    “Very helpful and good prices! Great people! ”

  • CS

    “Great pricing. Friendly staff. Fast results. ”

  • JW

    “Everyone is always very helpful, friendly, and does things in a timely manner. ”

  • MH

    “Was very helpful in the switching of the policy around on our tractor.”

  • EG

    “The personal touch in making me feel welcome to your agency and great customer service so far…”

  • JR

    “Always friendly and knowledgeable. ”

  • HK

    “No other company has quoted us a lower price for our auto insurance.”

  • DC

    “Your customer service is fabulous! My experience with your agency has been one that make me feeling like more than just another policy holder…very personable and extremely professional with any and all correspondence I have had with those in the office! ”

  • BL

    “We appreciate pioneer insurance, they have always gone the extra mile for us. Any time that we have called with a problem, it is resolved immediately. If I add or delete a vehicle the paper work is on my fax or email within the hour. Always a pleasant voice on the other end and a person to deal with, not a recording. Great Job!
    Bowers Garage, Roy and Teresa ”

  • TH

    “Keep your rates low and competitive. ”

  • CB

    “Always friendly, and have always taken care of what I needed. Thank You very much!”

  • MT

    “The lowest insurance policy I’ve had in years with great customer service! ”

  • RA

    “Good insurance, Good service and helpful agents. ”