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Shelly Kerns, CPIA

Office Manager/Agent

Shelly joined the staff of Pioneer Insurance Agency, Inc., in 2007. She has a diploma from Lincoln High School, attended Insurance Schools of West Virginia, Inc., and has completed classes in all phases of insurance through Erie Agents College. Shelly is an agent who is licensed in property and casualty insurance and life and health insurance.  She is eager to assist clients with their insurance needs. Prior to beginning her career in the insurance industry, Shelly had more than 10 years of experience in management with Burger King in Elkins. She resides in Barbour County with her husband, Tim. They have three sons and one granddaughter.

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Customer Reviews

Personalized service. Very business-like approach.


We've been very happy with Pioneer Insurance. Matthew always responds to our


I’ve been with Pioneer Insurance Agency from its beginning. I am pleased with

Richard W

Always very responsive/timely to our

Michael W

Everyone is great there. Always willing to help and work with us on whatever